Question 1

What is your capacity?

Accepted Answer

Our studio accommodates up to 40 seated guests with our in-house tables and  chairs.

Question 2

Do you provide tables and chairs?

Accepted Answer

Yes! We offer 5 elegant rectangular tables, each seating up to 8-10 guests, along with 50 white Chiavari chairs. We also have 3 foldable 6' tables that can be used for food, activities or gifts (No linens provided).

Question 3

Is balcony access included?

Accepted Answer

Yes! The balcony is available during spring, summer and fall, weather permitting. It is closed during the winter months. It's the perfect spot for guests to enjoy some fresh air and mingle throughout your event. Please keep in mind that smoking, vaping, or drug use are strictly prohibited inside the premises, including the lobby and the balcony.

Question 4

Is setup and cleanup time included in the rental?

Accepted Answer

All our packages include 1 hour prior to the event to set up and 30 minutes after the event to tear down at no extra charge.
Should you need additional time, please request it in advance (subject to availability and additional fees may apply).

Question 5

How do I secure a booking?

Accepted Answer

We operate on a first come first serve basis. Your event date will be reserved for 48 hours following the receipt of the proposal. To secure your chosen Event Date, a 50% retainer is required. The remaining balance, along with the refundable security deposit, must be settled at least 10 days prior to the event.
For events scheduled within fifteen (15) days of booking, full payment is required at the time of reservation to secure your event.

Question 6

Is a security deposit required?

Accepted Answer

Yes, a refundable $250 security deposit is required for all bookings. This deposit will be fully refunded on the first business day following your event, provided no damages or policy violations have occurred. In such cases, deductions may apply.

Question 7

Do you have a kitchen?

Accepted Answer

Our Studio has a kitchenette and prep area, including a frigde. This is perfect for catering setup, snacks, or to store drinks. Please note, cooking is not allowed on the property per strict city regulations.

Question 8

Can I bring my own food and drinks?

Accepted Answer

Absolutely! Outside food and non-alcoholic beverages are welcome.

Question 9

Are alcoholic beverages allowed?

Accepted Answer

If you plan to serve alcohol, in Ontario you are legally required to obtain a valid Ontario Special Occasion Permit (SOP) from the Alcohol and Gaming Commission of Ontario (AGCO). This document must be submitted to The White Lobby no later than 10 days prior to the event date.

Question 10

Do you provide linens, plates and cutlery?

Accepted Answer

We do not supply linens, plates or cutlery. However, we’re happy to assist with rental recommendations.

Question 11

Can I bring my own vendors?

Accepted Answer

Yes, outside vendors are welcome. Please notify us in advance for approval and
coordination.

Question 12

Can I bring my own decorations?

Accepted Answer

Yes! You are welcomed to bring your own décor. However, tape, pins, nails, tacks, Command strips, or any adhesives are strictly prohibited on walls or other surfaces. Unauthorized décor installation may result in damage, and deductions from the security deposit may apply. We appreciate your cooperation in maintaining the venue’s condition for all guests. Thank you!

Question 13

Is it possible to rent the studio without any package?

Accepted Answer

Yes, the studio is available as a blank canvas. Contact us for pricing on studio-only rentals.

Question 14

Is there a cleaning fee?

Accepted Answer

Yes, a cleaning fee will be added to any Package rental and it is depending of the number of guests.

Question 15

Can I tour the venue before booking?

Accepted Answer

Yes! We encourage all prospective clients to tour the venue before booking to ensure it meets their needs. Your first tour is complimentary and lasts approximately 15–20 minutes. During the tour, we’ll show you the space, explain our booking process, and discuss décor and setup options.If you would like a second visit for a more in-depth planning consultation specific to your event, you’re welcome to schedule one. Planning consultations are $35+HST per 30 minutes and will be added to your final invoice.

Frequently Asked Questions